Return Policy online purchase
Every purchased from www.thecrib.com.au will be able to demand the followings:
- Exchange due to size different (Not change of mind)
- Exchange due to Colour and Style (only if available)
- Refund is only available for in case of;
- the product purchase is significantly different than the products ordered/advertised
- Not in merchantable quality
- Significant damage to the product
Products must be returned within 7 Days in the same condition as received. Few or more items are not eligible to be returned due to hygiene Ex: Underwear, socks, during, earrings
- The Crib Australia strictly adheres to the consumer law of Victoria in dealing with exchange and refund. We advise our online client to refer to (https://www.consumer.vic.gov.au/products-and-services/refunds-repairs-and-returns) before made a return or refund decision.
- Order Return can be forwarded to The Crib Australia Pty Ltd PO Box 5242 Cairnlea VIC 3023 as we do not strictly accept any return at any physical store locations.