Return Policy online purchase

Every purchased from www.thecrib.com.au will be able to demand the followings:

  1. Exchange due to size different (Not change of mind)
  2. Exchange due to Colour and Style (only if available)
  3. Refund is only available for in case of;
  4. the product purchase is significantly different than the products ordered/advertised
  5. Not in merchantable quality
  6. Significant damage to the product

Products must be returned within 7 Days in the same condition as received. Few or more items are not eligible to be returned due to hygiene Ex: Underwear, socks, during, earrings

 

  1. The Crib Australia strictly adheres to the consumer law of Victoria in dealing with exchange and refund. We advise our online client to refer to (https://www.consumer.vic.gov.au/products-and-services/refunds-repairs-and-returns) before made a return or refund decision.

 

  1. Order Return can be forwarded to The Crib Australia Pty Ltd PO Box 5242 Cairnlea VIC 3023 as we do not strictly accept any return at any physical store locations.